These terms and conditions apply to all purchases atBella ciao shopthat of
Private customers.
Private customers in this sense are people with their place of residence and delivery address in the Federal Republic of Germany, provided that the goods they have ordered cannot be attributed to their commercial or independent professional activity.

Contract conclusion

The presentation of our goods and the granting of the option to order represent a specific offer on our part to conclude a purchase contract.
By placing your order, you accept the offer and the purchase contract is concluded.
You will receive an order confirmation via email to the email address you provided.

Prices and shipping costs

The prices awarded are final prices including sales tax. The amount that is shown at the time of the binding order applies. In addition, there are shipping costs, which depend on the shipping method and the size and weight of the goods you have ordered. You can find out more about the details atr Shipping to inform. The regular costs of returning the goods in the event that you return the goods in your exercise
Right of withdrawalRight of withdrawal arise, we carry. If you exercise your right of withdrawal, we will also refund the shipping costs.


Payment is made on delivery using
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • Credit card
  • PayPal
  • Klarna

Late payment

If you are in default of payment, Bella ciao Shop is entitled to charge default interest of 5 percentage points above the base rate announced by the Deutsche Bundesbank for the time of the order. If Bella ciao Shop has demonstrably incurred higher damage caused by delay, Bella ciao Shop is entitled to assert this.

Right of retention

The customer is only authorized to exercise a right of retention if his counterclaim is based on the same contractual relationship.


(1 Delivery will be made to the delivery address specified by the customer withinn
  • Germany
  • Europe
  • Worldwide

(2 If force majeure natural disasters, pandemics, war, civil war, terrorist attack make delivery or any other service permanently impossible, Bella ciao Shop is not Bella ciao . Amounts already paid will be reimbursed immediately by Bella ciao

(3 Bella ciao Shop can also refuse to perform if this requires an effort that is grossly disproportionate to the customer's interest in fulfilling the purchase contract, taking into account the content of the purchase contract and the principles of good faith. Amounts already paid will be reimbursed immediately by Bella ciao Shop..

(4 Bulky parcels with a volume greater than 1 square meter are usually delivered by a forwarding agency. Bella ciao Shop expressly points out that these goods are not carried into the house.d. 

Favorable shipping method for returns

(1 When returning the goods and accessories, please use the original packaging if possible, even if it has been damaged by an opening for a functional test..
(2 Please use the fully franked and addressed return label enclosed with the delivery of goods to return the goods. It is the easiest and cheapest shipping option. You have no obligation to use this return process. Ifn
However, if you choose an unnecessarily expensive shipping method, you may be obliged to pay us the higher costs than a cheaper shipping method.

Defect rights

(1 A defective already upon delivery product warranty case Bella ciao Store replace the customer's choice at the expense of Bella ciao shop with a defect-free or have them repaired professionally subsequent performance. The customer's attention is drawn to the fact that there is no warranty case if the product had the agreed quality when the risk was passed. A warranty case does not exist in the following cases in particular: vor:

a in the event of damage caused to the customer by misuse or improper use,,

b in the event of damage caused by the customer's products being exposed to harmful external influences, in particular extreme temperatures, humidity, exceptional physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire.r).

(2 Bella ciao Shop also provides no guarantee for a fault caused by improper repairs by a service partner not authorized by the manufacturer..

(3 If the type of supplementary performance required by the customer, replacement delivery or repair, requires an effort that, in view of the product price, observing the content of the contract and the principles of good faith, is grossly disproportionate to the customer's performance interests, in particular the value of the purchased item in a defect-free condition , the die
The significance of the defect and the question of whether the other type of supplementary performance can be used without significant disadvantages for the customer, the customer's claim is limited to the other type of supplementary performance. Bella ciao Shop's right to refuse this other type of supplementary performance under the aforementioned condition,,
stays untouched.

(4 Both in the event of repairs and in the event of a replacement delivery, the customer is obliged to send the product to the return address specified by the customer at the expense of Bella ciao Shop, stating the order number. Before submitting the item, the customer must remove any objects he has inserted from the product. Bella ciao Shop is not obliged to examine the product for the installation of such items. For the loss of such itemse
Bella ciao Shop is not liable, unless it was immediately apparent to Bella ciao Shop when taking back the product that such an item had been inserted into the product, in which case Bella ciao Shop will inform the customer and keep the item for the customer Ready for pickup; the customer bears the resulting costs. The customer also has to do ain
Sends the product for repair or replacement, if necessary, to create separate backup copies of the system software on the product, the applications and all data on a separate data carrier and to deactivate all passwords. Liability for data loss
is not accepted. It is also the responsibility of the customer to install the software and data and reactivate the passwords after the repaired product or the replacement product has been returned.

(5 If the customer sends in the goods in order to receive an exchange product, the return of the defective product is based on the following stipulation: If the customer was able to use the goods in a defect-free condition between delivery and return, he is entitled to the value of the uses he has made refund. For a loss or further deterioration of the goods that was not caused by the defect, as well as for those not caused by the defectl
The customer has to pay compensation if the goods cannot be returned in the period between the delivery of the goods and the return of the goods. The customer is not entitled to any compensation for the deterioration caused by the intended use of the goods
Afford. There is also no obligation to pay compensation for the return of a defective product in the event of a warranty

a if the defect justifying withdrawal only became apparent during processing or redesign,,

b if Bella ciao Shop is responsible for the deterioration or destruction or the damage would also have occurred at Bella ciao Shop,,

c if the deterioration or destruction has occurred at the customer's, although the customer has observed the care that he is used to in his own affairs..

(6 The customer's liability for damages in the event of a breach of the obligation to return goods for which the customer is responsible is based on the statutory provisions..

(7 The customer can choose to withdraw from the contract or reduce the purchase price if the repair or replacement delivery has not resulted in the product being in conformity with the contract within a reasonable period of time..

(8 In addition, there may be claims against the manufacturer within the framework of a guarantee granted by the manufacturer, which are based on the corresponding guarantee conditions..

(9 Bella ciao Shop's statutory warranty ends two years from delivery of the goods. The deadline starts once goods are received..


(1 In the case of slight negligence, Bella ciao Shop is only liable in the event of a breach of essential contractual obligations and limited to the foreseeable damage. This restriction does not apply to injury to life, limb and health. Bella ciao Shop is not liable for other slightly negligent damage caused by a defect in the purchased item..

(2 Regardless of any fault on the part of Bella ciao Shop, liability on the part of Bella ciao Shop in the event of fraudulent concealment of the defect or from assuming a guarantee remains unaffected. The manufacturer's guarantee is a guarantee from the manufacturer and does not represent an assumption of a guarantee by Bella ciao Shop..

(3 Bella ciao Shop is also responsible for the impossibility of delivery accidentally occurring during its delay, unless the damage would have occurred even if delivery had been made on time..

(4 The personal liability of the legal representatives, vicarious agents and employees of Bella ciao Shop for damage caused by them through slight negligence is excluded..

Applicable Law

The contract concluded between you and Bella ciao Shop is subject exclusively to the law of the Federal Republic of Germany with the express exclusion of the UN sales law. This does not affect the mandatory provisions of the state in which you have your habitual residence
to have.

Place of jurisdiction

If, contrary to the information you provided when ordering, you do not have a place of residence in the Federal Republic of Germany or if you move your place of residence abroad after signing the contract or if your place of residence is unknown at the time the action is brought, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship is Stuttgart.].

Dispute resolution

General information requirements for alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and 36 VSBG Consumer Dispute Settlement Act:z):
The European Commission provides a platform for online dispute resolution OS, which you can find at this address::

We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board
not ready.

Final provisions

(1 Should individual provisions of this contract be or become wholly or partially ineffective or void, this shall not affect the validity of the rest of the contract, insofar as a contract partner is not unreasonably disadvantaged..

(2 Changes or additions to this contract must be made in writing.